How to search for McKesson Missing Invoices on buyer portal

Updated: 03/04/2021
Article #: 74


  • Log into buyer portal for Organization
  • Click on Order tab and Vendor Direct
  • Click on the McKesson Icon
  • Once inside that vendor’s portal, click on Orders
  • From this drop down, click on Invoiced Orders

 

 

  • Type in the Missing Invoice # provided by user within Salesforce case in the FIND box as shown below.
  • Select Invoice from the next drop down box and click the Blue FIND button to the right.

 

The result below is what we are seeing from a missing invoice # that does not start with the company’s Organization’s ID. For example WHCC in this case.

 

 

This is an example of when we need to reach out to Vendor Statements and have them locate a missing invoice for an organization and asking user to provide a PDF or scan of their paper invoice the vendor sent them.

 







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